About Development Services
Development Services provides the philanthropic, development/university community
with effective information, proactive solutions, and collaborative support
through efficient, continuously-improving customer experiences that exceed expectations.
To build an extraordinary tradition of service, innovation, and transformation which provides the foundation for philanthropy at the University of Michigan.
Our Operating Principles
Our operating principles represent the fundamental beliefs and philosophies which influence how we as colleagues interact. These core
values influence the way we treat one another and the way we conduct ourselves, the choices we make and the way we spend our time. We, the
members of the Development Services Team, agree to uphold the following operating principles:
We will take ownership of our responsibilities and deliver what we have promised in an accurate and timely manner.
We will interact in a clear, open and honest fashion, offer constructive and thoughtful feedback and ensure that all appropriate parties are kept informed.
- Continuous Improvement
We will promote a learning atmosphere, cultivate innovation and proactively refine processes to add value and quality to our work.
We will embrace a strong work ethic, exercise good judgment and conduct ourselves professionally.
- Positive Environment
We will foster a healthy, supportive and enjoyable working environment where individual contributions are recognized and every success is celebrated.
We will treat all people with the utmost dignity and understanding, accepting the right of others to hold opposing views.
We will work together as partners, helping one another reach common goals and approach our tasks with energy and enthusiasm.