Development Services

About Development Services

Our Mission

Development Services provides the philanthropic, development/university community with effective information, proactive solutions, and collaborative support through efficient, continuously-improving customer experiences that exceed expectations.

Our Vision

To build an extraordinary tradition of service, innovation, and transformation which provides the foundation for philanthropy at the University of Michigan.

Our Operating Principles

Our operating principles represent the fundamental beliefs and philosophies which influence how we as colleagues interact. These core values influence the way we treat one another and the way we conduct ourselves, the choices we make and the way we spend our time. We, the members of the Development Services Team, agree to uphold the following operating principles:

  • Accountability
    We will take ownership of our responsibilities and deliver what we have promised in an accurate and timely manner.
  • Communication
    We will interact in a clear, open and honest fashion, offer constructive and thoughtful feedback and ensure that all appropriate parties are kept informed.
  • Continuous Improvement
    We will promote a learning atmosphere, cultivate innovation and proactively refine processes to add value and quality to our work.
  • Integrity
    We will embrace a strong work ethic, exercise good judgment and conduct ourselves professionally.
  • Positive Environment
    We will foster a healthy, supportive and enjoyable working environment where individual contributions are recognized and every success is celebrated.
  • Respect
    We will treat all people with the utmost dignity and understanding, accepting the right of others to hold opposing views.
  • Teamwork
    We will work together as partners, helping one another reach common goals and approach our tasks with energy and enthusiasm.

How can we help?  Lauren Harris is our Customer Service Manager. For help call:  734 647-7777

The University of Michigan, Office of University Development, Development Services