Development Services

Donor Alumni Relationship Tool (DART)

DART helps manage information about relationships and interactions that the University has with colleagues, alumni, friends, foundations and corporations. DART is based on Blackbaud Enterprise CRM (BBEC) and integrates with additional modules such as Blackbaud Internet Solutions (BBIS) and Blackbaud Direct Marketing (BBDM). For additional information on the DART project, please visit the DART Education and Training Website.

DART

Access & Support

DART access requests can be facilitated by your school, college, or unit's DART Unit Liason. Unsure who your DART UL is? Click here for a list or call the Development Services Help Line at 7-7777. Access to DART requires secondary authentication with an MToken. Information on where and how to obtain one can be found here or call ITS Access and Accounts for more information: 734-964-HELP (4357), option 1.

Forgot your MToken? No problem! Just follow these instructions.

External Link http://www.mais.umich.edu/groups/liaisonlist.html

Training

Training is required to access DART. You cannot view DART training until an access request has been submitted for you by your Unit Liaison.


Please visit the DART Education and Training website and Development Business Practices Library website to:

External Link https://dart.dev.umich.edu/training

Mailing Data: Marketing Efforts and Communications in DART

To request mailing data for a new communication or solicitation, please open a ticket with the RIA team of Development Services.

External Link index.php?base=services&page=efforts

DART Reporting

To request a DART report, please open a ticket with the RIA team of Development Services.

External Link index.php?base=services&page=data_deployment

DART Online Giving Forms, including Tributes

To request additions or changes to online giving forms, including tributes, please open a ticket with the SPECS team of Development Services:

External Link index.php?base=services&page=online_giving

How can we help?  Lauren Harris is our Customer Service Manager. For help call:  734 647-7777

The University of Michigan, Office of University Development, Development Services